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Income Supports

Research indicates that almost $65 billion in benefits go unclaimed by low-income working families each year. 

United Ways promote and connect low-income working families with all the available income supports for which they are eligible and work with community-based organizations and agencies to streamline enrollment processes.

Through these efforts, low-income working families will be better positioned to move towards financial stability.

Our Strategies:

  • Increase the awareness of available income supports through education and outreach efforts
  • Streamline enrollment in income supports

National Initiative:
Many hardworking individuals and families are eligible to receive free tax preparation and filing services, as well as qualify for the Earned Income Tax Credit (EITC) and other credits. Last year, these services and tax credits helped return almost $2 billion in total tax refunds to individuals and families, who often used those dollars to pay bills and purchase necessities, such as food and clothing. It also saved people nearly $200 million in paid tax preparer fees.  United Ways and partners across the country are involved with this effort.  You can learn more here.


A Local Example of Impact

United Way Worldwide partners with a number of key supporters to provide resources and assistance to local United Ways' Earned Income Tax Credit accessibility campaigns and Volunteer Income Tax Assistance sites.  United Way of Central and Northeastern Connecticut, with support from local and national partners, provides free-tax preparation and additional financial stability services to lower-income working families. Last year, their efforts brought $14.9 million in total tax refunds to more than 8,300 tax filers. In addition, the tax sites offered financial stability service information and referrals and sites also screened families on the spot for the Supplemental Nutrition Assistance Program and Women, Infants, and Children Supplemental Nutrition program.